Barclays is a major global Tier 1 Bank headquartered in London and operates as two divisions, Barclays UK and Barclays International.
Requirement
Provide pipeline and client relationship management for multiple business areas to enable Sales and Relationship Managers to manage their clients more effectively within the Corporate Bank, Private/Wealth Bank and Investment Bank
Provide Client Query Management for the Corporate bank enabling Client queries to be managed and resolved quickly and efficiently
Provide Regulatory Management to enable Barclays to manage their relationships and communications with the Regulators
Setup a Centre of Excellence within Barclays to enable delivery and support of multiple Dynamics solutions
Solution
Multiple Microsoft Dynamics deployments customised and configured to support the individual Business Area needs
Outcomes
Solutions deployed to over 20,000 users across Barclays. Benefits including (but not limited to):
